IMPORTANT – PLEASE CLOSELY READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCEPTING THIS AGREEMENT, THEN PRINT THESE TERMS AND CONDITIONS AND STORE THEM ALONG WITH ALL CONFIRMATION EMAILS, ADDITIONAL TERMS, TRANSACTION DATA, GAME RULES AND PAYMENT METHODS RELEVANT TO YOUR USE OF THE SITE. WE WILL NOT FILE OUR CONTRACT WITH YOU AND SO YOU SHOULD PRINT IT OUT FOR YOUR RECORDS. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE (AS SET OUT BELOW) AND WILL ONLY BE ACCESSIBLE VIA THE BingoHome.com SITE.
Notification of these terms and conditions constitutes the making of an offer, which you accept by clicking on "Continue" button. When acceptance reaches us (as defined below), a legally binding agreement on these terms and BingoHome.com ("Company", "we", "us" or "our" as appropriate). The Company provides the services on the website at http://www.BingoHome.com and any other online platform provided by us ("BingoHome.com") on which you access our services ("Services"). The Company is regulated by the Government of Costa Rica. These terms and conditions governs any particular event, game, software or tournament constitute a legally binding agreement ("Agreement"). This Agreement is written and is only available in English. If this Agreement is translated into another language the English version will prevail.
Your attention is drawn to our Privacy Policy which describes how we deal with and protect your personal information and by accepting this Agreement; you are also acknowledging and accepting that policy.
1. Applicability of Terms and Conditions.
By playing our Games (defined below), or clicking on the "Continue" button when you install our Software and/or by acknowledging that you have read this Agreement when you register to join BingoHome.com, you agree to comply with this Agreement, and you acknowledge that your failure to comply with this Agreement may result in disqualification, Account closure, forfeiture of funds and/or legal action against you, as appropriate and as further specified in this Agreement. If you have any questions as to this Agreement, we encourage you to seek independent counsel prior to clicking on the "Continue" button when you install the software and/or before continuing with the registration process. You acknowledge that if you accept this Agreement, we will start providing you with the benefit of our Services immediately. As a consequence of this, if you accept this Agreement when registering for our Services, you will not later be able to cancel your registration, although you can terminate this Agreement and close your account under section 20 below.
2. Legality of Participation in Games.
You may only participate in the Games (defined below) if you are over 18 years of age (or such other minimum legal age in the jurisdiction where you are connecting) and it is legal for you to do so according to the laws that apply in the jurisdiction from where you are connecting. You understand and accept that Company is unable to provide you any legal advice or assurances and that it is your sole responsibility to ensure that at all times you comply with the laws that govern you and that you have the complete legal right to play the Games. Any participation in the Games is at your sole option, discretion and risk. By playing the Games, you acknowledge that you do not find the Games or Services to be offensive, objectionable, unfair, or indecent in any way.
3. Play Money and Real Money Games.
By registering for the Services you will be able to access (through our Software – defined below) both "play money" games ("Play Money Games" or “Play for Free Games” respectively) and "real money" games ("Real Money Games" or “Play for Real Money Games” respectively), collectively the BingoHome.com games ("Games"). No purchase is necessary or required to play the Play Money Games, save in respect to any cost you may incur to access the Services, charged by your internet service provider or telecommunications provider, and you may play the Play Money Games without betting money. The Company reserves the right to suspend, modify, remove and/or add any Game in its sole discretion with immediate effect and without notice and the Company will not be liable for any such action.
4. Registration.
To play at BingoHome.com, you will first need to download and install our Software and register for an account with us (an "Account") by choosing a unique Account name and password and entering other information that we ask for on our registration form such as (but not limited to) your first and last name, address, email, gender, birth date and telephone number. You agree to provide only true, complete and current information and you further agree to update this information as necessary to keep it true, complete and current. Our Cashier Player Registration process will include an opportunity when you make a deposit for you to confirm or amend any details that you have submitted during the registration process which are incorrect or you can contact us at Info@BingoHome.com
5. True Identity and One Account.
The name on your Account must match your true and legal name and identity and the name on your BingoHome.com Account registration must match the name on the credit card(s) or other payment accounts used to deposit or receive monies in your Account. You are prohibited from holding more than one Account at BingoHome.com. If you have more than one (1) Account or Accounts in different names, then you must contact us immediately to have your Accounts managed so that you only have one (1). If you have lost your Account name or password, please contact us for a replacement. IP Address match will be performed to enforce this policy.
6. Rules and Procedures of the Games.
Standard bingo rules apply. Prizes and Jackpots may vary depending on number of players, promotional activities, etc. You acknowledge and agree that we will charge a rake on all Real Money Games, which is a standard percentage of the overall bingo Jackpot per each game called.
7. Anti-Cheating Software.
We are committed to detecting and preventing software programs which are designed to enable artificial intelligence ("AI Software") to play on our Services such as, but not limited to cheating software or anything else that we deem enables you to have an unfair advantage. You acknowledge that the Company will take measures to detect and prevent the use of such programs and AI Software using methods (including searching the list of currently running programs on a player’s computer for potentially prohibited software and as further described in our Privacy Policy) and you agree not to use any AI Software and/or any such programs.
8. Copyrights and Trade marks.
The terms, BingoHome.com™, are the trade marks, service marks and/or trade names of the Company or one of its group Companies or its licensors. Further, all other material used by BingoHome.com, including but not limited to the Software, images, pictures, graphics, photographs, animations, videos, music, audio, text (and any intellectual property rights in and to any of the same) belong to the Company or one of its group companies and/or our licensors and is protected by copyright and/or other intellectual property rights. You obtain no rights in such copyright material or trade or service marks and must not use them without the Company’s written permission.
9. Software.
You may install and use the computer programs we make available from BingoHome.com ("Software") on a hard disk or other storage device and make backup copies of the Software, provided that such use and backup copying is only for your own personal use for participating in the Games in accordance with this Agreement, and further, that such installation and use is made through a computer of which you are the primary user. The Software's structure, organization and code are the valuable trade secrets of the Company and/or its group Companies and/or its licensors. You obtain no rights to the Software except to use it in accordance with this Agreement. Save as expressly permitted by law, you are strictly prohibited from, and agree not to modify, adapt, translate, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Software or any part of it or to create, publish or distribute derivative works from the Software. You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by any applicable laws, restrictions or regulations.
10. Play Money and Real Money Account Funding.
"Play money" funds have no value in and of themselves and are kept separate from "real money" funds. They are not transferable to a “real money” account nor redeemable for any currency. To play the Real Money Games, you will be required to pay funds into your Account by any of the methods specified from time to time by BingoHome.com. Such funds will be deposited into your Account upon actual receipt of funds by the Company and/or its agents. Minimum and maximum limits may be applied to the payments into your Account, depending upon your history with BingoHome.com, the method of deposit, and other factors as determined solely by the Company. The Company is not a bank and funds are not insured by any government agency. All payments to and from your Account must be paid in the currencies available on the Services from time to time and shall not bear interest and all payments into your Account must be from a payment source on which you are the named account holder. If permitted, you may make transfers from your Account to fund another player’s account solely for the purposes of playing the Games and such transfers will be subject to the Inter-account Transfer Terms, the Gift Certificate Terms and any other applicable terms where applicable and the restrictions on cash outs therein.
11. Electronic Service Provider.
In order to play the Real Money Games, you will be required to send money to and receive money from us. The Company may use third party electronic payment processors and/or financial institutions ("ESPs") to process such financial transactions. You irrevocably authorize us, as necessary, to instruct such ESPs to handle Account deposits and withdrawals from your Account and you irrevocably agree that the Company may give such instructions on your behalf in accordance with your requests as submitted using the relevant feature on our website. You agree to be bound by the terms and conditions of use of each applicable ESP, and in the event or conflict between this Agreement and the ESP's terms and conditions, then this Agreement shall prevail.
12. Bonuses.
We may from time to time offer you complimentary or bonus amounts to be credited by the Company into your Account (“Bonus(es)”). Such Bonuses may only be used in the Games as may be specified when the Bonus is offered to you and acceptance of any Bonus shall be in accordance with additional terms and conditions we may make available to you in respect of each such Bonus offering, and if none, then in accordance with the Standard Promotional Offer Terms & Conditions and bonus release restrictions contained in the relevant offer. You are not entitled to withdraw any Bonus amounts and you may not take any cash out from your Account without first complying with the applicable terms including, without limitation, in respect of any qualifiers or restrictions.
13. Cash Outs.
Your account balance is the amount of real money held in your Account to access the Real Money Games, plus or minus any accrued winnings or losses from playing the Games, less any rakes or entry fees, less any amounts previously withdrawn by you or amounts forfeited or reclaimed by the Company due to any known or suspected fraud or due to deposits or other transactions rejected or cancelled by your bank or any relevant third party bank (whether as a result of insufficient funds, charge-backs or otherwise), any Inactive Account Fees (see section 14 below) or any sums which are otherwise deductible or forfeited under this Agreement ("Account Balance"). Acceptance of cash out requests are subject to any deposit method restriction, bonus restrictions and Security Reviews (as set out in Section 18) and any other terms of this Agreement. All amounts you withdraw are subject to the transaction limits and any processing fees for certain withdrawal methods that we notify you of before cashing out. Further, the Company may report and withhold any amount from winnings in order to comply with any applicable law. All federal, state and local taxes due in connection with any winnings awarded to you are your sole liability. Account Balances cannot be transferred, substituted or redeemed for any other prize. Payment of funds which you withdraw shall be made by cheque, wire, credit card and/or any other manner which the Company selects in its sole discretion. Payments will be made as soon as reasonably possible, although there may be delays due to any Security Review (see section 18 below) undertaken by the Company and save where Company holds any such payments in accordance with this Agreement.
14. Inactive Account Fees.
If you do not access your Account by "logging on" to your Account using your Account name and password for any period of 180 days, then after those 180 days (the “180 day grace period”) your Account (and any related account with any ESP) will be deemed “Inactive”.
If your Account becomes Inactive, then the Company is entitled to charge you an administrative fee (the “Inactive Account Fee”). The Company will deduct an amount up to the Inactive Account Fee amount from your Account Balance on the day following the end of the 180 day grace period and then every thirty (30) days thereafter in accordance with the Inactive Account Fee Schedule.
We will stop deducting the Inactive Account Fee from your Account Balance if your Account is re-activated.
15. Abusive or Offensive Language.
Abusive or offensive language will not be tolerated on the chat boards, Games, or otherwise by you on BingoHome.com or with Company staff. Any violation of this policy will result in a suspension of playing privileges or such other action as may be reasonably required by the Company to ensure compliance. In addition, you are not entitled to make untrue and/or malicious and/or damaging comments with regard to the Company's operation in any media or forum.
16. Disclosure of Account name and password.
You agree to keep your Account name and password secret and confidential and not to allow anyone else to use it. If you intentionally or unintentionally, directly or indirectly, disclose your Account name and password to another person, and such disclosure results in a third party participating in the Games using your Account name and password, such participation may be held valid, and you will not be refunded any resulting losses at BingoHome.com, regardless of whether or not the third party had your consent or not. The Company shall not be required to maintain Account names or passwords although if you have lost your Account name or password, please contact us for a replacement. If you misplace, forget, or lose your account name or password because of anything other than Company's error, the Company shall not be liable.
17. Fraudulent Activities and Prohibited Transactions.
The Company has a zero tolerance policy towards inappropriate play and fraudulent activity. If, in the Company's sole determination, you are found to have cheated or attempted to defraud the Company or any other user of any of the Games in any way including but not limited to game manipulation or payment fraud, or if the Company suspects you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), the Company reserve’s the right to suspend and/or close your Account and to share this information (together with your identity) to other online gaming sites, banks, credit card companies, and appropriate agencies.
18. Security Review.
To maintain a high level of security and integrity in the system, the Company reserves the right to conduct a security review at any time to validate your identity, age, the registration data provided by you, to verify your playing of the Games and your financial transactions for potential breach of this Agreement and of applicable law. As such you authorize us and our agents to make any inquiries of you and for us to use and disclose to any third party we consider necessary to validate the information you provide to us or should provide to us in accordance with this Agreement, including but not limited to, ordering a credit report and/or otherwise verifying the information against third party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as the Company, in its unfettered discretion, may request.
19. Forfeiture & Account Closure.
19.1 THE COMPANY RESERVES THE RIGHT, IN ITS UNFETTERED DISCRETION AND IN RELATION TO YOUR ACCOUNT, ANY RELATED ESP ACCOUNT, ANY ACCOUNTS YOU MAY HAVE WITH OTHER SITES AND/OR CASINOS AND/OR SERVICES OWNED OR OPERATED BY OR ON BEHALF OF THE COMPANY AND ANY SERVICES THAT SHARE THE SHARED GAME/TABLE PLATFORM, TO WITHHOLD YOUR ACCOUNT BALANCE, SUSPEND YOUR ACCOUNT, AND RECOVER ANY PAY-OUTS, BONUSES AND WINNINGS IF:
(i) You are in breach of any term of this Agreement;
(ii) The Company should become aware that you have played at any other online gaming site or services and are suspected of fraud, collusion or unlawful or improper activity;
(iii) You have "charged back" or denied any of the purchases or deposits that you made to your Account;
(iv) If you become bankrupt or analogous proceedings occur anywhere in the world.
19.2 If after a Security Review (see section 18 above) has been performed you have either:
(i) Been found not to have been in compliance with this Agreement; or
(ii) Not provided responses satisfactory to Company in its sole discretion within any reasonable timeframe specified in a security review request or (where none has been specified 30 days from the sending or making of the request); then ANY WITHHELD ACCOUNT BALANCES WILL BE DEEMED FORFEITED AND YOUR ACCOUNT CLOSED.
20. Termination.
You are entitled to close your Account and terminate this Agreement at any time by opening a support ticket and we will respond within a reasonable time provided that you shall be responsible for activity on your Account until such closure has been effected by us. The Company is entitled to terminate this Agreement immediately on notice (or attempted notice) to you at the email address that you have provided to the Company. Where the Company has terminated as a result of a failed Security Review, any Account Balances in your Account are non-refundable and deemed forfeited.
21. Indemnity.
You agree to hold the Company, its employees, officers, directors, licensees, licensors, affiliates, and subsidiaries harmless and further agree to fully indemnify them from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of your breach of this Agreement.
22. NO WARRANTIES AND LIMITED LIABILITY.
i. YOUR ACCESS TO BingoHome.com, DOWNLOAD OF THE SOFTWARE AND PARTICIPATION IN THE GAMES IS AT YOUR SOLE OPTION, DISCRETION AND RISK. THE COMPANY SHALL NOT BE LIABLE FOR COMPUTER MALFUNCTIONS NOR ATTEMPTS BY YOU TO PARTICIPATE IN THE GAME BY METHODS, MEANS OR WAYS NOT INTENDED BY THE COMPANY.
ii. THE SERVICES, WEBSITE, GAMES AND THE SOFTWARE ARE PROVIDED TO YOU "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED (WHETHER BY LAW, STATUTE OR OTHERWISE), INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF APPLICABLE LAWS AND REGULATIONS. THE COMPANY DOES NOT WARRANT THE FUNCTIONS CONTAINED IN THE SERVICES, THE GAMES OR THE SOFTWARE WILL MEET YOUR REQUIREMENTS, NOR THAT THEIR OPERATIONS WILL BE UNINTERUPPTED OR ERROR FREE.
iii. THE ENTIRE RISK AS TO THE USE QUALITY AND PERFORMANCE OF THE SERVICES, THE GAMES AND THE SOFTWARE BY YOU LIES WITH YOU.
iv. THE COMPANY'S MAXIMUM LIABILITY TO YOU OR ANY THIRD PARTY ARISING OUT OF THIS AGREEMENT OR YOUR USE OF THE SERVICES, THE GAMES OR THE SOFTWARE, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE LIMITED TO THE AMOUNT, IF ANY, YOU HAVE PAID IN RAKES IN RELATION TO BingoHome.com IN THE PREVOUS 12 MONTHS.
v. THE COMPANY WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS AND EXPENSES IN CONNECTION WITH OR ARISING OUT OF THIS AGREEMENT OR YOUR USE OF THE SERVICES THE GAMES, OR THE SOFTWARE, HOWEVER THEY ARISE, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF THE COMPANY RECEIVED PRIOR NOTICE OF THE POSSIBILITY OF SUCH DAMAGE.
vi. IN NO EVENT, SHALL COMPANY BE LIABLE FOR ANY MALFUNCTIONS OF THE SOFTWARE, BUGS OR VIRUSES, RESULTING IN LOST DATA OR ANY OTHER DAMAGE TO YOUR COMPUTER EQUIPMENT OR SOFTWARE. FURTHER, COMPANY IS NOT REQUIRED TO PROVIDE REDUNDANT OR BACKUP NETWORK AND/OR SYSTEMS.
vii. NOTHING IN THIS AGREEMENT WILL OPERATE SO AS TO EXCLUDE ANY LIABILITY THE COMPANY MAY HAVE IN RESPECT OF FRAUD OR DEATH OR PERSONAL INJURY CAUSED BY THE COMPANY'S NEGLIGENCE
23. Settlement of Disputes.
You fully accept and agree that random number generator ("RNG") software will determine the shuffling and dealing of bingo and other randomly generated events required in the Games. If there is a discrepancy between the result showing on the Software (as installed and operated on your hardware) and our server, the result showing on our server shall govern the result of the Game. Moreover, you understand and agree that (without prejudice to your other rights and remedies) the Company records shall be the final authority in determining the terms of your participation in the Games, the activity resulting therefrom and the circumstances in which they occurred.
24. Notices.
If you have any dispute with regard to any outcome in the Games or any other activity at BingoHome.com, you must submit your complaint to Company in writing within fourteen (14) days of the incident by email to Info@BingoHome.com and, if unsatisfied with the response, then create a support ticket. Any notice we give to you (save as otherwise set out herein) will be sent to the email address that you provided when you registered your Account. It is your responsibility to give us notice of any changes to this address through the 'Change Email' facility in our Software and regularly check your email account for emails from the Company.
25. Governing Law.
This Agreement shall be governed by and construed in accordance with the laws of Costa Rica without giving effect to conflicts of law principles. You irrevocably agree to submit, for the benefit of the Company, to the exclusive jurisdiction of the courts of Costa Rica for settlement of any disputes or matters arising out of or concerning this Agreement or its enforceability. If any part of this Agreement is found to be invalid, illegal or unenforceable in any respect, it will not affect the validity of the remainder of the Agreement, which shall remain valid and enforceable according to its terms.
26. Assignment.
We reserve the right to transfer, assign, sublicense or pledge this Agreement, in whole or in part, to any person without notice and you will be deemed to consent to such assignment. You may not assign, sublicense or otherwise transfer or in any manner whatsoever any of your rights or obligations under this Agreement.
27. Third Party Rights.
Except insofar as this Agreement expressly provides that a third party may in their own right enforce a term of this Agreement, a person who is not a party to this Agreement has no right under local law or statute to rely upon or enforce any term of this Agreement but this does not affect any right or remedy of a third party which exists or is available other than under local law or statute.
28. Entire Agreement, Modification and Amendments.
You fully understand and agree to be bound by this Agreement and as modified and/or amended by the Company from time to time. The Company may amend this Agreement at any time by publishing the modified Agreement on the relevant page of BingoHome.com or any place through which you access the Services. Any such modification will take effect immediately upon notification and in any event within 30 days of publication. If any modification is unacceptable to you, your only recourse is to terminate this Agreement. Your continued use of the Software following notification or as the case may be such 30 day period will be deemed binding acceptance of the modification. It is your sole responsibility to review this Agreement and amendments hereto each time you play. This Agreement and the documents referred to herein represent the complete and final agreement between you and the Company and supersede any and all prior agreements between you and the Company.
PLEASE PRINT THIS PAGE AND STORE FOR YOUR FUTURE REFERENCE. IN ADDITION, WE SUGGEST THAT YOU PRINT AND STORE ALL TRANSACTION RECEIPTS AND GAME RULES AS APPLICABLE TO YOUR ACTIVITIES.
BingoHome.com
Modified December 31th, 2008